This Privacy Policy describes how ArcherGrey LLC (“ArcherGrey,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit archergrey.com or interact with us through our forms, email, or other digital channels (collectively, the “Services”).
We respect your privacy and handle your personal information transparently and responsibly. By using our Services, you agree to the practices described in this Policy.
1. Information we collect
Information you provide
We collect information you submit directly to us when you complete a contact form, request a consultation, subscribe to our insights, apply for a position, or correspond with our team. This includes your name, email address, company, job title, phone number, and the contents of any message you send.
Information collected automatically
When you visit our website, we automatically collect technical information through cookies and similar technologies. This includes your IP address, browser type and version, device type, operating system, referring URLs, pages viewed, time spent on pages, and general geographic location at the city or region level.
Information from third parties
We receive information about you from business partners, marketing platforms, and publicly available sources to better understand your interests and improve the relevance of our outreach.
2. How we use your information
We use the information we collect to:
- Respond to your inquiries, provide requested information, and follow up on consultation requests
- Deliver content you have subscribed to, including our insights and webinar invitations
- Operate, maintain, and improve our website and Services
- Understand how visitors use our site so we can improve user experience
- Communicate with you about events, content, and services that are relevant to your role
- Evaluate job applications and recruit talent
- Prevent fraud, enforce our terms, and comply with legal obligations
3. How we share your information
We do not sell your personal information. We share information only in the following circumstances:
- Service providers. We share information with vendors who perform services on our behalf, including website hosting, email delivery, analytics, customer relationship management, and recruiting platforms. These providers are contractually required to protect your information and use it only for the services they provide to us.
- Business partners. When you specifically request information about a partner solution such as PTC Windchill or VibeIQ, we share your contact information with that partner so they can follow up with you directly.
- Legal requirements. We disclose information when required by law, subpoena, or court order, or to protect the rights, property, or safety of ArcherGrey, our clients, or others.
- Business transfers. In the event of a merger, acquisition, or sale of assets, your information will transfer as part of that transaction.
4. Cookies and tracking technologies
We use cookies and similar tracking technologies to recognize your browser, remember your preferences, and understand how you interact with our website. The cookies we use fall into three categories:
- Essential cookies required for the site to function correctly
- Analytics cookies from Google Analytics that measure traffic and usage patterns in aggregate
- Marketing cookies from LinkedIn and Google Ads that measure campaign performance and reach relevant audiences
You can control cookies through your browser settings. Disabling cookies will affect the functionality of certain parts of the site.
5. Third-party services and links
Our website contains links to third-party websites, embedded content such as YouTube videos, and social media features such as LinkedIn share buttons. These third parties operate under their own privacy practices, and we are not responsible for their content or how they handle your information. We encourage you to review the privacy policies of any third-party services you interact with.
6. Data retention
We retain personal information for as long as needed to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and the context in which it was collected. When we no longer need your information, we securely delete or anonymize it.
7. Your rights and choices
Depending on where you live, you have the following rights regarding your personal information:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your information, subject to certain legal exceptions
- Restrict or object to certain processing activities
- Data portability: receive your information in a machine-readable format
- Opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us
If you are a resident of California, the European Union, the United Kingdom, or another jurisdiction with applicable privacy laws, you have additional rights, including the right to lodge a complaint with your local data protection authority. To exercise any of these rights, contact us using the details below. We will verify your identity before fulfilling your request.
8. Data security
We implement reasonable technical, administrative, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.
9. International data transfers
ArcherGrey is based in the United States. If you access our Services from outside the United States, your information will be transferred to, stored, and processed in the United States and other jurisdictions where our service providers operate. By using our Services, you consent to this transfer.
10. Children’s privacy
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us so we can delete it.
11. Changes to this Privacy Policy
We update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we update the “Effective date” at the top of this page and provide additional notice where appropriate. Review this Policy periodically for the most current version.
12. Contact us
For questions about this Privacy Policy or how we handle your personal information, contact us:
ArcherGrey LLC
Email: info@archergrey.com
Web: archergrey.com/contact-us