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Go-Live Is Not Adoption. The Proof Shows Up 90 Days Later.
Adoption becomes measurable two to four months after cutover, which is exactly when most change engagements end. Scope the post-go-live window in from the start, define adoption before cutover, and stay long enough to grade your own predictions.
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The Fastest Path to AI Adoption Isn’t Where Most Companies Start
Enterprise AI rollouts assume adoption follows the org chart downward. In practice it usually starts two or three levels down, where the incentive is strongest, and travels up the moment a leader sees a direct report do something genuinely useful.
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Your Middle Managers Will Decide Whether the Change Sticks. Train Them Like It.
Executives get the business case and end users get training. Mid-level managers get a cascade email, and they are the layer that decides which workarounds survive. Closing that gap takes about a day of the right kind of work.