• Properly personalizing your transformation strategy

    The experiment There’s a transformation planning exercise my colleagues and I enjoy during which leaders are asked, “how many of you have worked on strategy?” Every hand goes up, usually some smiles and head-nodding too. Next, they are asked, “if I gave your strategy to your major competitors, could they execute it as well as…

  • Science: The Villain of Business Change

    Tell me if this sounds familiar. Your organization has an important transformation but it’s a lot harder to affect than you expected – even if there isn’t a choice or the upside is enormous. It doesn’t make sense. We all know change isn’t “easy” but why is it SO hard? You’re doing communications and training,…

  • Unlocking Value with the Digital Thread

    Introduction Digital technology has revolutionized various sectors, and central to this transformation is the concept of the Digital Thread. This term refers to the communication framework that allows a connected data flow and integrated view of an asset’s data throughout its lifecycle across traditionally siloed functional perspectives. The Digital Thread, a transformative force, connects products,…

  • The Business Trick Behind the 49ers’ Super Bowl Loss

    The trick I wanted the Kansas City Chiefs to win Super Bowl LVIII. I can’t support any Bay area team as a SoCal kid, and I’m a bit of a Swiftie. But what excites me isn’t that Kansas City won – it’s how the San Francisco 49ers lost. The Chiefs had OCM, the 49ers didn’t.…

  • Hello, My Name is… Design Intent

    By Lewis Kennebrew, Senior Director, Business Process Consulting at ArcherGrey LLC Chapter 1: Hello my name is… I walk into the crowded lobby with my dog-eared and marked up script in hand. There’s a harried looking gentleman behind the desk copying and pasting data across two screens of applications.  I walk up with my most…

  • Why Organizational Change Management Programs Fail and How to Fix Them

    Over 70% of Organizational Change Management projects fail! That means two out of three programs are not realizing their intended value, despite investing in professional OCM support. Change Management, as often practiced today, has become the very definition of overhead. You can dramatically improve your program acceptance and adoption, but only by fundamentally challenging how…

  • The 10 Commandments of Persuasive Communication

    Do you find your communications aren’t as effective as you’d like them to be? Do you find yourself wanting to shout, “Is anybody actually reading this stuff?” Do you know how to create communications that actually help persuade the reader to your way of thinking? If yes, then The Ten Commandments of Persuasive Communications is for you! Topics include:…

  • Transforming into a Digital Organization

    Digital Déjà Vu In the 1980s, the West tried to replicate the Japanese success in manufacturing performance by investing in factory automation. All attention was on the technology, into which was invested vast sums. It took almost a decade before it became apparent that the Japanese success was more about changing how they operated than…

  • Organizational Change Management for PLM Success

    Maximize success and minimize business disruption with OCM specifically designed to address the unique challenges of PLM transformation The benefits of Product Lifecycle Management are well known, but even the best technology can only be as successful as its adoption. This is not a surprise, given Gartner’s assessment that seven out of ten large technology…

  • The Tactics Of Persuasion: Reducing Transformational Resistance

    How do you get people to openly listen to your proposal? How can you get support for the new approach when those on whom you rely are responsible for the old approach you’re replacing? Until those in power actually listen to your idea, innovation doesn’t stand a chance. Getting your idea an open hearing is…